Support

Support

Need help with a product, your order or the installation on your FiveM server? You are in the right place.

You can contact us directly by using the support form on this page. Once you submit the form, we will receive your request by email and will get back to you as soon as possible.

To help us solve your issue faster, please include as much important information as possible.

What We Can Help With

• Questions about your order
• Download or product access issues
• Help with server installation
• Questions about MLOs, props, scripts or map changes
• Issues with a purchased asset
• Custom requests for MLOs, props or scripts
• General questions about our products

Important for Support Requests

Please include the following information whenever possible:

• Your order number
• The product name
• A short description of your issue
• Error messages, screenshots or videos, if available
• Information about your server setup, if your request is related to installation or script issues

The more details you provide, the faster we can help you.

Custom Requests

If you need a custom MLO, specific props, an individual script or a special map change for your server, you can also contact us through the support form.

We will review your request and get back to you to discuss what is possible, the estimated scope and further details.

Discord Support

You can also reach us through our Discord. There you can ask questions, follow updates or contact us directly.

Discord: https://discord.gg/tpfzJmHyDx

We always try to answer every request as quickly as possible. Please keep in mind that we are a small team, so response times may vary depending on the amount and complexity of current requests.